Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA) nel mese di giu 2015
Colloquio
I applied on delta.com on June 2, 2015. At that time I submitted my resume and took the 100 question (agree or disagree) personality test. On June 8, 2015 I received an e-mail asking me to complete the one-way video assessment within three days. Immediately after completing the video assessment I received an e-mail confirmation that it had been received. On June 23 I received an e-mail from Delta telling me that I'm one step closer and someone will be calling me between 9a-9p in the next 10 days. My call came the very next day, the call was about 15 or 20 minutes long and the representative invited me right then to an in-person interview in Atlanta, which has been scheduled for July 13, 2015. By June 25th I had already heard from Delta with my flight itinerary, ticket number and seat assignments. What a quick, fast, detailed and professional impression Delta has left me with, I hope they feel the same way about me.
Domande di colloquio [1]
Domanda 1
Tell us about a time you went about and beyond for a customer, what did you do, what was the result?
Ho sostenuto un colloquio presso Delta Air Lines (New York, NY)
Colloquio
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Domande di colloquio [1]
Domanda 1
Name a time you had to deal with an upset customer?
Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Domande di colloquio [1]
Domanda 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?