La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Delta Air Lines nel mese di gen 2011
Colloquio
I applied for a flight attendant position with Delta a few months ago. At the beginning of January I received an email saying they would like me to call for an interview. I called right away. They asked for my passport exp. date. Well I did not know I needed a passport just for the interview over the phone. I turned papers in for my passport the same day and within two weeks had my passport in hand! I called Delta back and told them my passport exp date. The lady asked if I had time for a phone interview. Of course I did!! She asked 'If a child is crying on the plane and another person is upset because the child is crying, what would you do?' Obviously, tell the upset person you are sorry and will handle the situation. Go to the child's mother or father and ask if the child needs a drink or crackers. Another question was 'If the pilot turns on the fasten seatbelt sign because of rough terbulance and you see a person stand up, what do you do?' I said, it is my responsibility every person is safe. I would politely explain to the person he or she must sit down until the pilot turns off the sign. Delta is big on safety and customer service! The person on the phone giving me the interview said I may not hear anything back for a few months because there were a lot of applications they were going through. A couple days later I changed my cell phone number so I called Delta to inform them. The lady gathered all my information and said, 'oh have you gotten a phone call from us? Says here you need scheduled for a face to face interview.' HINT: Make sure you have a valid passport!!
Ho sostenuto un colloquio presso Delta Air Lines (New York, NY)
Colloquio
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Domande di colloquio [1]
Domanda 1
Name a time you had to deal with an upset customer?
Ho sostenuto un colloquio presso Delta Air Lines (Atlanta, GA)
Colloquio
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Domande di colloquio [1]
Domanda 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?