Ho sostenuto un colloquio presso Dialog Direct (Houston, TX) nel mese di nov 2020
Colloquio
I had to complete an assessment before the interview where I had to complete a typing portion and a mock call portion. Then I received a call to briefly go over the job information and reschedule a second call in interview. The call in interview was a group interview where we received more information about the job.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Dialog Direct (Grand Rapids, MI) nel mese di mar 2021
Colloquio
I was initially contacted through e-mail and invited to a Zoom interview. After the zoom interview I was emailed the job offer that I signed online. Onboarding was all done through email.
Domande di colloquio [1]
Domanda 1
Have you ever worked in a call center? How would you handle a customer that was upset?
Ho presentato la mia candidatura online. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso Dialog Direct (Ban Phone Savang)
Colloquio
Asked easy and basic questions. Asked what my customer service skills were. Also asked how I would handle angry customers. Straight to the point. I answered all the questions and got the job with a breeze.