First was a very general phone interview, may have asked me one question about who was my favorite leader. an hour later I received an email stating I was invited to come down for final round. Final round was very cool, it consisted of 3 1:1 interviews, one of which was a case. A panel discussion about the company, and then a group presentation. If you want to do well, know everything about Discover and how they can improve customer service. I was very prepared for this and blew away then panel discussion, which I believe I was offered the position