Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Dropbox (San Francisco, CA) nel mese di giu 2012
Colloquio
- Applied via their website
- Received email following day looking to have phone interview.
- Had first phone interview with one of their more veteran techs. First 20 minutes of call consisted of some personality questions and non-dropbox related technical questions (OS preference, what technical support experience do you have, etc.). Last part of call consisted of answering real technical support questions via online text editor. Answered 2 support tickets and then shown some coding questions. Let interviewer know that I did not have an extensive background in coding but just the basics. He said that was fine and asked if I wanted to give them a shot anyway. I did and did alright on them; just not great.
- Contacted to have second phone interview
- Second phone interview was with another support tech. This call mainly consisted of just personality questions.
- Contacted that they would like to fly me out for in-person interview.
- They put me up in hotel for 3 days so that I would have time to explore and get a feel for the city
- On-site interview started at 11am. Was first given tour of office by HR recruiter and then taken to meeting room
- First interview was with one of their most veteran support techs. Consisted mostly of personality questions and asking my background and why I wanted to work at Dropbox.
- Second interview was with another tech who asked similar personality questions.
- Third interview consisted of two support techs. They asked same personality questions but then asked some Dropbox related support questions (i.e. How dropbox works, what should client do if this happens, etc.)
- Fourth interview consisted of two more support techs. Same personality questions and a couple Dropbox related support questions. Interview finished with Mastermind game question where you must guess combination of numbers based off previous guesses.
- On site interview process took roughly 4 hours. Then met with HR recruiter again who explained what the process was and that I would be contacted by the end of following week.
- Following week received email saying "After careful review, we have decided not to move forward at this time."
Overall experience was great compared to other reviewers. Although I did not get job, the Dropbox team was very kind. I was offered a drink and food by each interviewer and politely declined to the food as I had just eaten before interview. The Dropbox team seems like a very tight knit team with some very bright workers. I agree with some of other reviewers that they may be looking more for people that they want to hang out with then for their skills but the culture of the company is just as important as the product they produce; so I cannot fault them for doing that. I enjoyed the experience and though I walked away empty-handed, I hope the Dropbox team the best.
Domande di colloquio [1]
Domanda 1
You work on 60th floor of 100 story building. You walk into your office and find a bomb sitting on your desk. It reads 90 seconds and is counting down. What do you do?
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Dropbox nel mese di nov 2023
Colloquio
First things first - way too many interviews. Six total interviews for a "junior" technical support role is insane. Everyone was nice and I personally felt like I killed my interviews. However, I was rejected, being told that they wanted someone with less experience ("junior" as they put it). I wish they would have saved me the time and not interviewed me having known what they were looking for and how my resume compared.
Domande di colloquio [1]
Domanda 1
They asked how I collaborated across organizations and teams - this is very important to them!
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Dropbox (Dublino, Dublino) nel mese di mar 2014
Colloquio
The whole process took place over 3 weeks and the staff were friendly enough. There was 2 phone interviews followed by 4 on site interviews over 2 hours. The phone interviews were conducted via speakerphone in an area of the office bad for reception which is an indicator to just how professional these people are. I unfortunately, did not make it past the on-site stage (although I know there was one final interview to go with the director of the department) but when you do 6 interviews with a company and they don't even call you to say you didn't get through nor provide any reasons as to why it is a very frustrating and discourteous process
Domande di colloquio [1]
Domanda 1
There were interviews with one person not from the department the role is based in. I got a marketing exec who asked a question involving 8 balls - 7 of which are identical and one which is slightly heavier. How do you find the heavier ball with a balance
Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 7 settimane. Ho sostenuto un colloquio presso Dropbox (San Francisco, CA)
Colloquio
Process consisted of a casual phone call with one of the recruiters to get a feel for the role and responsibilities. This was followed by two phone screens with Technical Support engineers. Lastly, there was the on site interview in San Francisco. They were all friendly and professional. Sometimes there was a delay in communications, or last minute changes, but these were not huge inconveniences in any way. The first phone screen had me fill out some support tickets during the interview. A lot of the in-person interview was spent on personality/behavioral oriented questions and this was a great way to get a feel for the company culture. There were also coding questions and troubleshooting questions (e.g. if you had this support ticket or support issue at Dropbox, what would you tell the customer?). Some of the "technical" questions were suspect to me in terms of value. However, I do phone interviews in my current job so I'm a bit biased. In the end, the interviewers know what they are looking for in an answer and I respect that; plus, every company has their own unique style of interviewing and I think that's fine. Overall, the interview process was positive. Dropbox seems like an awesome company that is doing it's best to maintain it's small company culture while also growing to compete in the market, and I think they have a bright future ahead of them. I didn't get an offer but I did not do very well on some of the technical questions so I'm not too surprised. Advice to prospective hires: Just relax and be yourself; you'll need the technical background and skills to get through the first steps, but personality and cultural fit are both very important to Dropbox (as they should be for every company!).
