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      Duo Security

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      Ricerche correlate: Recensioni su Duo Security | Offerte di lavoro di Duo Security | Stipendi di Duo Security | Benefit di Duo Security
      Colloqui di Duo SecurityColloqui per Technical Support Manager presso Duo SecurityColloquio di Duo Security


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      3.8★Stipendio e benefit
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      Colloquio per Technical Support Manager

      19 mar 2018
      Candidato anonimo a colloquio
      Londra, Inghilterra

      Altre recensioni di colloqui per Technical Support Manager presso Duo Security

      Colloquio per Technical Support Manager

      27 feb 2019
      Dipendente anonimo
      Ann Arbor, MI
      Offerta accettata
      Nessuna offerta
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Duo Security (Londra, Inghilterra) nel mese di mar 2018

      Colloquio

      First call went smooth with recruiter and arranged same day second interview call after 2 hours. Now the fun started... Hiring manager asked usual questions which were replied now it was my turn to ask questions which were more than the Hiring manager have asked. Q1. What is progression in company next couple of years? A: I don't know Q2. What is team and team size which i will handle? A: Recruiter said 8 with future growth, Hiring manager said 4 with no idea of growth :) Q3. How the working environment look like? A: We are in center London location so you can view whole London from the building Q4. What is the workload of current team? A: Approx 20-25 new calls/tickets per day + backlog Q5. How does team manage backlog? A: I don't know just dealing as can be done. Q6. Why you need manager if still need more engineers in team? A: Management decision Q7. How my first day will look like in a job if i join the company? A: Just sitting on phone, receive customer's call and work on incidents. Q8. Why do you need manager if manager needs to answer direct customer's call rather than handling Support Team? A. That's how we work Q9. Suggestion: you need to find or promote internally a TL who can work with team as engineer and handle the team. A. Yes i think

      Domande di colloquio [1]

      Domanda 1

      Tell me something about yourself..
      Rispondi alla domanda
      avatar
      Risposta di Duo Security
      8y
      Thank you for taking the time to share your interview experience. Please know that this is not the experience we want for our candidates. I appreciate your detailed feedback as this will allow us to debug what happened and to provide coaching to address the lack of clear answers to your questions. Thank you again for sharing - we value the feedback and will use it to improve the experience for future applicants.
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Duo Security (Ann Arbor, MI) nel mese di feb 2019

      Colloquio

      The process began with a 30-min phone screen with the recruiter, Nate. He was knowledgeable and very friendly during the call. We reviewed my experience, what I knew about Duo, and discussed why I was interested in the role. This was followed by a written exercise and phone screen with the hiring manager. The hiring manager asked more specific questions about my qualifications and experience related to the role. A day or so later, I was invited to an in-person interview in their Ann Arbor office. The in-person interview consisted of 4, 30-45 minute meetings with current TSE Managers, a Knowledge and Communities Manager, and the hiring manager for the role. It was very conversational, and they were all extremely welcoming. My interview took place on a Monday and I received a call from the recruiter that Friday with an offer. Throughout the process, the recruiter stayed in constant communication with me to provide any updates he had. I had a very positive experience which made accepting their offer a no-brainer.

      Domande di colloquio [3]

      Domanda 1

      What do you know about Duo?
      Rispondi alla domanda

      Domanda 2

      What is your leadership style?
      Rispondi alla domanda

      Domanda 3

      Have you ever had to performance manage an employee who wasn't meeting expectations? How do you measure your team's success?
      Rispondi alla domanda
      avatar
      Risposta di Duo Security
      7y
      Congrats and welcome to Duo! Thank you for taking the time to share your positive feedback. We’re glad to hear you had great communication with your recruiter throughout the process. Candidate experience is something we truly value. Thanks again!

      Colloquio per Technical Support Manager

      26 mar 2018
      Candidato anonimo a colloquio
      Londra, Inghilterra
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Duo Security (Londra, Inghilterra) nel mese di mar 2018

      Colloquio

      Quick call with US recruiter, followed by a written exercise, then scheduled 2nd call with hiring manager and engineer. Followed up with an onsite interview with 6 individuals 4 of which were video-calls.

      Domande di colloquio [1]

      Domanda 1

      3 and half hours of interviews, so lots of questions! Obviously some repetition, but all questions were skills/background/role related - very friendly and comfortable chats.
      Rispondi alla domanda