I applied online and did not get to the interview process, I think it was already advanced. An actual person (recruiter, not automated message) replied and I replied back. Then after a few weeks another role was opened and I applied again, the same person came back to me scheduling an interview and said last time I did not move forward not because I don't have the skills, but it was not the right time, she immediately remembered what happened last time and this was nice. I had a short interview with this recruiter and then moved to the next stage, with the HM. The interview was very good, straight to the point and professional. The HM asked really good questions.

A series of phone interviews followed by a 3 hours sit down at their head office. The process is fairly standard with meeting with the face to face being the most important. You'll usually meet with, the hiring manager, a VP, sales team and also another CSM in your future team. All will ask situational based questions about your experience, your approach, your learning process etc. An unfortunate experience for me as I never heard from the company again. Followed up twice and got a message back saying we'll be in touch. Very professional right up until the end.