Ho sostenuto un colloquio presso EDF (Sunderland, North East England, England)
Colloquio
Competency based questions, scenarios surrounding difficult customers and how to manage workload. Very straightforward process and heard back the same day. However start date was over a month after interview.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso EDF (Sunderland, North East England, England)
Colloquio
Straight forward quick process asked about my self and customer service experience I had quick and easy process Few tests you had to complete that were preeey straight forward aswell
Domande di colloquio [1]
Domanda 1
Describe your self when have u give good customer service
Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso EDF (Birmingham, Inghilterra) nel mese di gen 2022
Colloquio
The interview was a Competency-based used STAR assessment process matrix. The two-person panel, team leader and sales manager. The interview period was approx. for 1 hour. The interviewer is receptive and welcoming, the interview was around organization soft skills and meeting project goals and K.P.I's .
Domande di colloquio [1]
Domanda 1
Please provide an example of a time when you provided excellent customer service.