Three step interview process with different managers. Casual 1st interview, 2nd with some questions about prior experience, 3rd step about the job offer and some easy task-based questions. That's it.

I interviewed twice with the High School Exchange Year division of EF in Cambridge. I started with a 2 hour video interview followed by a 3 hour in person interview. Applied in February and heard back in April for my first interview. Everyone I spoke with a met was friendly and welcoming, however it raised a bit of a red flag for me when towards the end of my video interview, the interviewer began to explain that the job responsibilities included 4 to 6 weeks a year in possession of a customer service duty phone. Having many friends who work in higher education, and residence life I was not unfamiliar with similar responsibilities, however it is highly unusual for this not to be listed front and center in the job description. As a result I had questions about this responsibility and its impact on employees' work/life balance. I found out that the position would require Program Advisors to man the emergency customer service hotline 24 hours a day for 7 day period, but felt that my interviewer seemed a bit put off by my questions about this aspect of the job. Spoke to three people during my second interview and had a brief tour of the office.