Ho presentato la mia candidatura online. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso EXL Service (Gurgaon, Haryana) nel mese di apr 2024
Colloquio
It was okay .Should know the basic wfm with scenario wise questions. Should know Erlang calculations. Utilization occupancy difference.Chat concurrency. Relation between SL and occupancy, SL and AHT. What is linear calculation of capacity planning.
Domande di colloquio [1]
Domanda 1
What is Erlang and how you calculate to find capacity?
