Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Embassy Suites (Albuquerque, NM) nel mese di feb 2019
Colloquio
The interview was very organized and thorough and I was able to ask lots of good questions. However the Embassy Suites Albuquerque front desk manager is terrible about keeping her word. She promsied me id get a call either way so I could be informed. Never got a call!!!! Also i called 4 times trying to reach her and she never called me back. Dont apply for the Albuquerque location unless your ok with not getting a call back or a response period. Completely unprofessional!!!
Domande di colloquio [1]
Domanda 1
Tell me about a time you had a disgruntled customer and how you solved it while providing excellent customer service.
Ho presentato la mia candidatura di persona. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Embassy Suites
Colloquio
The interview process was quick and to the point. I was shown around the front desk area where guest are checked in and also given a tour around the hotel. I was asked general customer service questions.
Ho presentato la mia candidatura di persona. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso Embassy Suites
Colloquio
Basic questions. Just went over my resume and asked questions about my previous jobs and how I handled certain situations in those previous jobs. Then asked why I wanted to work as a Front Desk Agent.
Domande di colloquio [1]
Domanda 1
Basic interview questions about my resume and experience
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Embassy Suites
Colloquio
called in for an interview and met with front desk manager. He asked basic customer service oriented questions and how I would handle a difficult situation/guest. Make sure to have examples ready for different scenarios and how you have handled a difficult customer in the past.
