First interview is very brief then you will be asked to take an assessment. The assessment is very simple computer literacy skills and a typing test. Next you will be asked to have a virtual 45 min interview. Roll play and situational questions.
Domande di colloquio [1]
Domanda 1
Tell me a time you dealt with a difficult customer?
Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Enova (Chicago, IL) nel mese di ott 2012
Colloquio
It was very basic. Typical collections/customer service interview. The only thing out of the ordinary is that my interview was at 4 AM, but that was because I was interviewing for a 2 AM to 10 AM position
Domande di colloquio [1]
Domanda 1
Tell me how you would calm an irate customer over the phone?
Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Enova (Chicago, IL) nel mese di gen 2019
Colloquio
First was phone interview with Randstand staffing manager stephanie. Then in person interview with stephanie along w ijj th typing test, call center scenario multiple choice test. Then if you are selected you come in for job shadow about 45 minutes. Meet with floor manager. If they like you an offer will be extended!!
Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Enova nel mese di feb 2016
Colloquio
The interview process took roughly 2 weeks. I first got a phone interview then I went in for an in-person interview, she called me back the next day for a 2nd in-person interview with 2 managers. Once I got there only 1 manager was there. I then got called back that next day to meet with the manager that was not there. That same day I got a call about an offer.
Domande di colloquio [1]
Domanda 1
Q: What former experience would make you a good fit here?