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      Ricerche correlate: Recensioni su Enterprise Mobility | Offerte di lavoro di Enterprise Mobility | Stipendi di Enterprise Mobility | Benefit di Enterprise Mobility
      Colloqui di Enterprise MobilityColloqui per Work From Home Customer Service Representative presso Enterprise MobilityColloquio di Enterprise Mobility


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      Colloquio per Work From Home Customer Service Representative

      26 giu 2017
      Candidato anonimo a colloquio
      Caro, MI
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Enterprise Mobility (Caro, MI) nel mese di giu 2017

      Colloquio

      After an internet based testing process that included virtual call center testing a Phone based interview was scheduled with seemingly random questions. Followed by an email saying they had decided to pursue other options in filling the position.

      Domande di colloquio [1]

      Domanda 1

      How do you prevent your internet from going down?
      1 risposta

      Altre recensioni di colloqui per Work From Home Customer Service Representative presso Enterprise Mobility

      Colloquio per Customer Service Representative (Work From Home)

      6 giu 2022
      Candidato anonimo a colloquio
      Las Vegas, NV
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Enterprise Mobility (Las Vegas, NV) nel mese di feb 2022

      Colloquio

      Recorded video interview with about 7 questions, unable to re-record, a short time to think of an answer before having to record. Next step is video interview with talent acquisition rep, questions listed below

      Domande di colloquio [1]

      Domanda 1

      Tell me about your relatable work experience and how that has prepared you to take on the reservation sales rep role? What attracted you most to this position? Can you tell me about your career goals? Requirements for Computer additional equipment remote employees have a single workspace that’s quiet and distraction free, any questions or concerns about these requirements? What type of oversight and interaction do you prefer from management? Require representatives to overcome objection to sell the reservation. Can you tell me a time you had to overcome an objection from a customer? Can you describe for me the last assignment in which you were a part of a team what was your role and what aspects of working as part of a team did you do you well? Was there an area when you were constantly changing daily that you felt you could’ve improved on when working with a team? Can you tell me about a time when you went out of your way to provide the best service to a customer. What actions did you take and how did that customer respond? Can you tell me about a time at work when you were asked to do something you’ve never done before. How did you react and what did you learn? Can you tell me about a time you saw someone at work either stretch or bend the rules beyond what you thought was acceptable? What did you do? Can you tell me how do you keep focused and control the interaction when a customer is getting off topic? Can you describe a situation where that illustrates the kind of techniques you use to stay organized and focused in your own work? Tell me about work situations where it’s easy for you to initiate conversations with people and when it’s difficult to initiate conversations without people? What’s makes these situations with different? In what situations would you change your communication style?
      Rispondi alla domanda

      Colloquio per Work From Home Customer Service Representative

      3 feb 2019
      Candidato anonimo a colloquio
      Dallas, TX
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Enterprise Mobility (Dallas, TX) nel mese di gen 2019

      Colloquio

      Overall a very nice experience. Had to take an online assessment test that followed with a one way video interview and then a phone interview with a nice lady. Phone interview is a little bit more difficult since you have to answer on the spot. I was nervous so I answered some of the questions wrong , even though I have perfect answers for those questions, now that I think about it. Be prepared for 'Tell me about a time when...' questions. WIll only know if I got an offer next week. Overall, it was a nice experience and the lady interviewing me was very nice and polite!

      Domande di colloquio [2]

      Domanda 1

      How do you get yourself organized for work?
      Rispondi alla domanda

      Domanda 2

      What do you do if a customer goes off topic?
      1 risposta

      Colloquio per Work From Home Customer Service Representative

      8 set 2018
      Dipendente anonimo
      Lansing, MI
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Enterprise Mobility (Lansing, MI) nel mese di ago 2018

      Colloquio

      The interview process had three primary stages; the application survey, the one-way video interview with predetermined questions and a telephone interview with an HR representative. The survey is in-depth, easy and kind of enjoyable (If that's even possible). Just make sure to only answer with definitive answers on the "true or untrue" spectrum. Do not be wishy-washy. Secondly, the video interview is nice in the sense of being able to control the flow of your answers. You have the time to review your thoughts, and look back onto the videos you'll be submitting. The interview is conducted through a thrid-party app, SparkHire. You have unlimited re-tries, so there's no excuse for a less than perfect answer! Lastly, there was an in-depth, lengthy telephone interview. The HR representative I was working with called herself and conducted it. It can get to be 45 minutes to an hour long as a whole, so be sure to give yourself enough time to speak, and give yourself a nice, quiet area to work in. Overall, I was thoroughly impressed with the depth and detail put into the interview process, given you have no actual face-time with anybody! 9/10, would totally sell myself again to them!

      Domande di colloquio [1]

      Domanda 1

      What was one instance you had to calm a customer down during a transaction?
      1 risposta
      1