First phone interview took about 5-7 minutes, mostly to confirm you are the right person are you 18 or older, did you have car accidents in the last 3 years etc. Then was asked to give an available time for a second interview. The second phone interview was with the same person plus the Business Manager. How did you handle an irate customer? how did you go above and beyond to solve a task? what's the position you are applying for? example of negotiation and time-management from prior experience. Some debits and credits questions. The interview was about 30 minutes. Third interview was face-to-face with the same two people. Questions were mostly behavioral plus they will check if you did your research on the company.