Be ready for the tough questions and make sure you know more about the company. The lady was very straight forward and gave me false hope. I didn't get a second job interview, even though I had previous customer experience as well as a degree. I doubt I was given a serious chance as the interviewer seemed fake and very unresponsive, like she did not want to be there. I would say for an entry level job that was by far the worst interview process i have experienced.