Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso Ergeon (Palo Alto, CA) nel mese di feb 2021
Colloquio
There were 3 different interviews via Google Meet and the whole process was very clear and pleasant. It was a great oportunity to share my skills and know a bit more about the company and also the people working there.
Domande di colloquio [1]
Domanda 1
Do you have any previous experience as a CSR?
Can you tell me a little bit about yourself?
How important do you think empathy is when assisting customers?
What is the last skill you learned from your previous experience as a CSR?
Ho sostenuto un colloquio presso Ergeon (Texas City, TX)
Colloquio
They made me buy a laptop for almost $1000 and two days later they sent me an email saying that the recruitment process has been canceled after they told me that I got the job.
Domande di colloquio [1]
Domanda 1
How would you handle a customer who doesn't want to make the purchase right away?
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Ergeon nel mese di giu 2025
Colloquio
It was thorough at first, but then when the final interview came, the interviewer Lhacya didn’t seem too interested at the very start. Even though I answered all the questions at best, I was still declined. Her camera was also off the entire time, so interviewing with her was not a good experience and it was uncomfortable, as there were long pauses from her throughout.
Ho sostenuto un colloquio presso Ergeon (San Pedro Sula)
Colloquio
It was slightly stressful but doable, just come prepared. You need to be kind and show you want to grow within the company. Study on training to ace your interview,
Domande di colloquio [1]
Domanda 1
They asked how you would handle an escalated customer.
