Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso EvoShield (Athens, GA) nel mese di nov 2012
Colloquio
phone interview then went in for an in person interview. asked what type of customer service experience I had had before. asked to participate in mock phone call from a pretend customer. this caller had received the wrong item in the mail for her son's birthday. how would you rectify the situation?
Domande di colloquio [1]
Domanda 1
How good are you at handling people who may be disgruntled over the phone