It was a great interview. They responded very quickly to my application submission and sent an offer letter in a very timely manner.  Deliver excellent customer service via inbound client phone calls, chats, or email correspondence.  Work as part of the team to meet ASA (average speed of answer) goal of 2 minutes or less for calls and chats.  Consistently respond to customer emails within a 24-hour period.  Demonstrate professionalism through all communication mediums and interdepartmental collaborations.  Demonstrate independent ability to organize workload and manage deadlines and tasks.  Establish and maintain knowledge of computer programs, best practices and proficiency with all internal systems and tools.  Attend and participate in all department and team meetings.  Contribute to meeting objectives by providing solutions and constructive feedback.

The interview process was very quick. Between interviews with recruiter to the actual interview and being hired it was within the same week. I was offered the job same day as the interview. Basic behavioral questions that you would see on job.com or at any interview. They also let you shadow someone to see if it looked like a job you would be interested in.