I applied online and a few days later got a call from the manager for an interview. The interview was held in the food court, it was at least 20 minutes long. The manager was really down to earth and friendly, she made me feel comfortable. After the interview she asked for references, and told me if they check out I'll hear back from her. We interviewed on a Monday and i hadn't heard back from anyone, so I waited until Thursday to follow up but the manager who interviewed me wasn't in. I let the week pass by, then I called back the next Monday and talked to the manager and she offered me the job. Being persistent came in handy.