I was told I needed to come in and take the assessment they give all employee. The person I spoke to on the phone asked me a few brief questions about my background before I was asked to come in. She was very pleasant and friendly. The test consisted of math, grammer, muliti tasking test, typing, and a personality test. I did excellent on every part except the math. For the math I would reccomend reviewing your fractions, mixed numbers, and pie charts. The multi tasking part was very easy. I would reccomend taking your time. I did excellent on every section except the math. Since I did not pass the math, I can not reply or re take the test for 12 months. Everyone I talked to was very pleasant and helpful.