I applied for the job on the fedex carrer website. Two weeks later I recieved a call for a phone interview. They confirmed my resume and how much I wanted to get paid. I was then set up for my first interview. All questions came out of a manual they had. The interview was conducted by an assistant manager. From there I was set up for a second interview with the main manager. Once again all the questions came out of a book. All questions wre standard, like describe a difficult situation in which you were able or not able to help a customer.