I applied online and was contacted for the first time 5 days later by an HR representative that wished to schedule the first of what would be three total interviews. My first interview with the HR rep was conducted the next day and consisted of being asked to walk the Rep through my employment history, describing my duties and responsibilities for each position held. A scenario question was asked: An employee has been 15 minutes or more late 3 times in the past few weeks. He/She has just arrived for work, late for the third time. What would you do as the manager on duty? The interview lasted for about an hour and was not at all difficult. The HR representative was very kind and informative of what was to happen next should I meet the criteria for what FedEx Office is looking for in their candidates for management positions, giving me a timeline of when I should hear from her next and what would follow if I was selected to for a second interview. I was contacted 2 days later and was informed that I was selected for the second of three potential interviews. The HR rep gave me the name of the hiring manager and told me to expect a call from him that day or the following. The same day I was contacted by the Center Manager of the store I applied to. The interview was scheduled for the followin day. The Center Manager was very friendly and casual. Again I was asked to walk through my resume, detailing my experience as it relates to the position applied for. Next I was asked a series of questions, some of which were as follows: Q. How do you deal with difficult customers? Q. Why are you interested in working for FedEx Office? Q. Why should you be hired? The interview lasted for about 30 minutes which was the amount of time the Center Manager stated it would take at the beginning of the interview. The CM explained the next steps in his process, sharing that he was going to pass my information along to his District Manager with his recommendation and that I should hear back from him soon if the District Manager was interested in scheduling the third and final interview. 10 days later the third and final interview was scheduled. The District Manager conducted the interview in a similar fashion as the Center Manager had. The DM shared that the notes he recieved regarding my previous interview contained many great responses regarding my answers to the questions. Some of the questions asked by the DM were as follows: Describe your management style. Describe a time you had to coach another employee. If recently some company policies had changed and were received poorly by your current staff, with morale being much lower than usual, what would you do as part of the management team to address the situation? This interview was no more difficult than any of the others and took about 45 minutes to complete. At the end of each ot the three interviews I was given the opportunity to ask any questions I might have and for each of them I had multiple questions for my interviewer. I believe having questions to follow up with that pertain to the company and/or the specific position serve to show a genuine interest and help to present the applicant as one whom has given sufficient consideration to position, demonstrating a degree of comittment and is not flippant about the opportunity. In total it took only 3 weeks from initial applilcation submitted to job offer. There was no abiguity or grey area involved. I felt well-informed and respected by my interviewers. I would highly recommend FedEx Office to others as an excellent place of employment. Typically both the second and third interviews are face to face interviews, held in the center that you're applying for. However, I was applying to a location out of state and therefore was granted phone interviews for all three. This is not to be expected as standard and is up to the discretion of both the Center and District Managers involved.