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      Fidelity Investments

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      Ricerche correlate: Recensioni su Fidelity Investments | Offerte di lavoro di Fidelity Investments | Stipendi di Fidelity Investments | Benefit di Fidelity Investments
      Colloqui di Fidelity InvestmentsColloqui per Customer Service Representative presso Fidelity InvestmentsColloquio di Fidelity Investments


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      Colloquio per Customer Service Representative

      19 mar 2021
      Candidato anonimo a colloquio
      Cincinnati, OH
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Fidelity Investments (Cincinnati, OH) nel mese di feb 2021

      Colloquio

      In one word: painful. Let me describe it in detail: Step one: application. After this, they reached out and said they'd like to schedule a phone interview. After deciding a time, I prepared and settled in for the time. When the time arrived, I was at my phone, waiting for the call. When the call came, my spam blocker blocked the call, so I frantically called back five times, no answer. I left a voicemail or two and sent an email. No answer until the next day, when I got an email that said "the position has been filled." She also mentioned in the email that she had attempted to call me but my voicemail box was full, prompting her to move on. The only problem is, she left a voicemail and my box is not full. Next step: applied for different job with similar title. Different recruiter scheduled time. When time came and went with no call, I heard nothing. I emailed. Nothing back until the next day, when she said she was open for a couple hours if I could make it work. I did. We had phone interview where she offered feedback and sent me on to assessment. I take assessment on a Sunday. She calls Monday and says I got a perfect score, and shed like to help prepare me for interview the following week. She does so, and we prepare. Interview is on Thursday at 1, and lasts about 1.5 hours, where they say explicitly that I will hear back from them with a rejection or offer, within 2 weeks. Two weeks go by, nothing. I send an email to recruiter, no reply. Next week comes, and I send another email, with no reply for 3 days. Finally, over three weeks later, recruiter says that they are moving on with more qualified candidates and asks if I would like some feedback. No thanks! For a company that prides itself on customer service and treating people with respect and courtesy, they did the complete opposite during every aspect of the application process.

      Domande di colloquio [1]

      Domanda 1

      What does customer service mean to you?
      1 risposta

      Altre recensioni di colloqui per Customer Service Representative presso Fidelity Investments

      Colloquio per Customer Service Representative

      15 feb 2026
      Candidato anonimo a colloquio
      Merrimack, NH
      Offerta rifiutata
      Esperienza neutra
      Colloquio difficile

      Candidatura

      Ho sostenuto un colloquio presso Fidelity Investments (Merrimack, NH)

      Colloquio

      Was quite a few interviews for a rather entry level job but the people seemed nice. Was hard to answer how I would study for something I had no materials for yet.

      Domande di colloquio [1]

      Domanda 1

      How would you study for the FINRA?
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      26 gen 2026
      Candidato anonimo a colloquio
      Westlake, TX
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Fidelity Investments (Westlake, TX)

      Colloquio

      Phone call interview and then panel interview. It was pretty average in difficulty and the whole interview process spanned about two months. I did my interviews virtually since I don't live there.

      Domande di colloquio [1]

      Domanda 1

      Describe a time you worked with a team.
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      16 nov 2025
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Fidelity Investments

      Colloquio

      Filled out an application and was sent an invitation to do video interview via email. The interview process seemed straightforward. The job description included having to pass an exam after a trial period.

      Domande di colloquio [1]

      Domanda 1

      Video interview, which asked multiple behavioral questions.
      Rispondi alla domanda

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