Ho presentato la mia candidatura tramite un selezionatore. Ho sostenuto un colloquio presso Fidelity Investments
Colloquio
The interview started with a group presentation featuring a PowerPoint presentation followed by an informal Q&A with a current employee in the same role I was interviewing for. Then, pairs of managers came in to escort interviewees to smaller rooms for a 2-1 interview. The interview consisted of 5+ questions all related to customer service and handling difficult customers, focusing on first-hand experience answers. After, the managers told me a recruiter would be in touch in a few days. Finally, I was directed to a conference room to complete a logic assessment with other interviewees. I was contacted the following day by the recruiter and offered the job. She also provided positive feedback about my interview.
Domande di colloquio [1]
Domanda 1
Give an example of a time you had to handle a difficult customer or coworker.
Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Fidelity Investments (Boston, MA) nel mese di nov 2025
Colloquio
Brief 13 minute phone call (interviewer showed up late). Interview was very rushed and unprofessional, interviewer cut me off multiple times and did not give me an opportunity to ask him any questions. Keep in mind I was recommended to him by a branch manager. Very disappointed by this first interview round! Besides the interviews extreme haste, the interview went well. Use STAR method and you'll be ok.
Ho sostenuto un colloquio presso Fidelity Investments
Colloquio
The interview at Fidelity usually follows a structured format that focuses on behavioral questions, your interest in finance, customer service skills, ability to work in a team environment, and your alignment with Fidelity's core values such as integrity, continuous improvement, and putting clients first. Interviewers are also looking for signs of coachability, adaptability in a fast-paced environment, and a genuine desire to build a long-term career within the firm, you will also be asked about your willingness to pursue industry licenses and your approach to learning complex financial concepts.
Domande di colloquio [1]
Domanda 1
Tell me about a time you had to solve a problem with little guidance.
Describe a situation when you had to learn something quickly to perform a task.
Ho sostenuto un colloquio presso Fidelity Investments
Colloquio
Basic behavioral interview in a laid back setting. None of the questions were difficult and it was mostly conversational. Very few finance related questions and more about your ability to be a good communicator.
Domande di colloquio [1]
Domanda 1
Do you enjoy talking on the phone for 6 hours a day?