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      Fidelity Investments

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      Ricerche correlate: Recensioni su Fidelity Investments | Offerte di lavoro di Fidelity Investments | Stipendi di Fidelity Investments | Benefit di Fidelity Investments
      Colloqui di Fidelity InvestmentsColloqui per Call Center Representative presso Fidelity InvestmentsColloquio di Fidelity Investments


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      Colloquio per Call Center Representative

      9 mar 2015
      Dipendente anonimo
      Offerta accettata
      Esperienza negativa

      Altre recensioni di colloqui per Call Center Representative presso Fidelity Investments

      Colloquio per Call Center Representative

      6 nov 2022
      Candidato anonimo a colloquio
      Boston, MA
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Fidelity Investments

      Colloquio

      I applied online and was contacted from the national office by telephone. There were two phone interviews and one face to face interview. The telephone interviews were very precise and were focused on my skills and experience. The face to face interview was conducted by two people at the site. They focused on role play, a mock telephone call, and a chance to find out the exact nature of the job. This interview completely misrepresented the job description. I was told customer care and satisfaction was the focus of each call. If the call was long, we were expected to take control of the call, but still take care of the customer. They also said there was an opportunity to research problems and call customers back. This was false. Also, questions about metrics were brushed aside. Actually, metrics were the main focus of the position. If the face to face interview had not been so misleading, I would never have accepted the job. I only worked there a little less than four months.

      Domande di colloquio [1]

      Domanda 1

      How do you respond to irate customers?
      1 risposta
      2
      Offerta rifiutata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Fidelity Investments (Boston, MA) nel mese di set 2022

      Colloquio

      Easy interview was set in two sections over course of two weeks they were interested in many facets of my resume and asked about my school history and personal references to check on

      Domande di colloquio [1]

      Domanda 1

      Any history in finance earlier
      Rispondi alla domanda

      Colloquio per Call Center Representative

      2 apr 2020
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza neutra
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Fidelity Investments

      Colloquio

      Video interview first. Then the phone interview was second. You have a thorough credit check and background check. The in-person interview is the last step in the process before getting an offer of employment.

      Domande di colloquio [1]

      Domanda 1

      Why do you want to work for Fidelity?
      Rispondi alla domanda
      2

      Colloquio per Call Center Representative

      18 ott 2019
      Candidato anonimo a colloquio
      Euless, TX
      Nessuna offerta
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Fidelity Investments (Euless, TX) nel mese di ott 2019

      Colloquio

      1st round interview was on an app by an outside party. You could “practice” before hand but the “practice” questions weren’t the correct questions. Random people recorded asking questions and you hand a few seconds before it started recording your answer. Very impersonal approach. 2nd round was a hiring company calling to ask a few questions. She asked the questions coldly and then at the end she said no and hung up abruptly.

      Domande di colloquio [4]

      Domanda 1

      How would you prepare for the series exams?
      Rispondi alla domanda

      Domanda 2

      Where do you see yourself in 3-5 years?
      Rispondi alla domanda

      Domanda 3

      Describe a situation where you received criticism and what did you do with it?
      Rispondi alla domanda

      Domanda 4

      We do a full investigation about your past employers, your education, credit, criminal, and drug testing. Do you any issue with any of these?
      Rispondi alla domanda