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      Fidelity Investments

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      Ricerche correlate: Recensioni su Fidelity Investments | Offerte di lavoro di Fidelity Investments | Stipendi di Fidelity Investments | Benefit di Fidelity Investments
      Colloqui di Fidelity InvestmentsColloqui per Customer Service Associate presso Fidelity InvestmentsColloquio di Fidelity Investments


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      Colloquio per Customer Service Associate

      29 lug 2025
      Candidato anonimo a colloquio
      Merrimack, NH
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Fidelity Investments (Merrimack, NH)

      Colloquio

      The phone interview they ask you questions like how long you've been in customer service, let you know the hours the posting is for, and ask what your desired salary is. The second phone interview is the behavioral assessment, but I never made it to that part because I realized the hours would not work for me. (The hours on the posting were different from the hours they needed)

      Domande di colloquio [1]

      Domanda 1

      How long have you been in customer service?
      Rispondi alla domanda

      Altre recensioni di colloqui per Customer Service Associate presso Fidelity Investments

      Colloquio per Customer Service Associate

      27 ott 2023
      Dipendente anonimo
      Westlake, TX
      Offerta accettata
      Esperienza positiva
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Fidelity Investments (Westlake, TX)

      Colloquio

      3 step interview process. Over the phone and then over Zoom. You will speak with a recruiter over the phone, a second one over Zoom, and then the final interview will be with upper management over Zoom. They’ll talk to you about culture, expectations, and day-to-day.

      Domande di colloquio [1]

      Domanda 1

      They’ll ask about conflict resolution skills, customer facing experiences, and how well you handled situations you were placed in. You will be asked to describe the situations and how they were handled
      Rispondi alla domanda

      Colloquio per Customer Service Associate

      25 ott 2023
      Candidato anonimo a colloquio
      Durham, NC
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Fidelity Investments (Durham, NC) nel mese di set 2023

      Colloquio

      The first interview went off without a hitch. I had done some research and had reviewed the materials they gave me to go over. They wanted me to fill out the background and credit check info and review materials more, which I did. over the course of two weeks I had dedicated approximately 8-10 hrs of study time for a position I wasn't even given. Second interview came around and the interviewer had the rudest attitude. they first asked me about my current job which I couldn't disclose full details of being medical industry related. They chastised me for not giving specifics. Then they asked me about the Series 7 and 63 exams, to which I explained the requirements of and subject matter; they insinuated I hadn't reviewed any material at all and told me to contact them to retry the interview when I was "actually prepared." Swell company, but they need someone else interviewing.

      Domande di colloquio [1]

      Domanda 1

      Tell us about a time you had to tell a customer "no."
      Rispondi alla domanda

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