Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Firstsource Solutions (Liverpool, Inghilterra) nel mese di apr 2022
Colloquio
It was a straight forward process and heard back the same day to say I had got the job and could start in 2 weeks with the next training group
Domande di colloquio [1]
Domanda 1
Name a time you received good customer service and what they did to make it a good experience for you
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Firstsource Solutions
Colloquio
I applied for the sales role within the company. I had to present how to sell certain products as well as an individual itnerview. Everything was very welcoming and wasnt uncomfortable at all which was great.
Domande di colloquio [1]
Domanda 1
Name a time I have had to deal with an angry or irate customer
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Firstsource Solutions (Cardiff, Galles)
Colloquio
Was put in a room with about 5-6 other people in it. Spent the first few hours getting to know each other, learning a brief bit about the job and the roles. We then had a tour of the office building, and then we were taken to a separate office where we had a english and maths test. If you pass that, you then do a team activity where you have to do a sales pitch. Once this is done, you fill in a form and go for an interview. One all this is done, you're free to go.
However, be prepared that this is a surprisingly long interview process that does last for a good few hours.
Domande di colloquio [1]
Domanda 1
Just generic problem solving questions, like how you view a team, if your team member is struggling, client scenarios etc...