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      Colloqui di ForresterColloqui per Customer Success Manager (CSM) presso ForresterColloquio di Forrester


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      Colloquio per Customer Success Manager (CSM)

      26 feb 2026
      Candidato anonimo a colloquio
      Singapore

      Altre recensioni di colloqui per Customer Success Manager (CSM) presso Forrester

      Colloquio per Customer Success Manager (CSM)

      19 ott 2021
      Dipendente anonimo
      Londra, Inghilterra
      Offerta accettata
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Forrester (Singapore)

      Colloquio

      Poor experience with hiring manager. When asked upon his management style, he said that he will not protect his team even if there's criticism for the sales team. As for career progression, he said that the candidate must do 1 level above his job grade which is understandable. However, he mentioned that Singapore and expect promotion after a few years which is a bad stereotype. Asked irrelevant questions like how would you react to a harsh criticism and what have made you changed your perspective in the last 6 months. Interesting but not relevant to the CSM role. Not sure how is he a CSM leader.

      Domande di colloquio [1]

      Domanda 1

      what have made you changed your perspective in the last 6 months.
      Rispondi alla domanda
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Forrester (Londra, Inghilterra)

      Colloquio

      Amazing, it was very interactive, great meetings and helpful guidance. I learned a lot about the company, role and daily responsibilities of the role. Best interview process I have ever experienced.

      Domande di colloquio [1]

      Domanda 1

      Knowledge about the company, role and business background.
      Rispondi alla domanda

      Colloquio per Customer Success Manager (CSM)

      12 dic 2020
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso Forrester nel mese di dic 2020

      Colloquio

      1. 15 mins before the interview, the interviewer told me that the interview would be delayed by 30 minutes. Very unprofessional. 2. Interviewer’s background was VERY noisy with kids screaming at the back. 3. Before the interview, I was asked to note down the potential questions I would have. But they were not addressed. 4. Interviewers’ tone was VERY degrading — “do you understand that ...” — I obviously read, therefore I applied? 5. Interviewer was also very rude to cut me off during the interview. I stopped talking after awhile because I felt that I don’t want to work in such an environment.

      Domande di colloquio [1]

      Domanda 1

      Do you understand that you can work in this country?
      Rispondi alla domanda
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      Risposta di Forrester
      5y
      Thank you for taking the time to share your experience with us. It's clear you did not have the experience we intend for all candidates to have, and so I am sorry for that. If you would be willing to connect with me to share more, I'd welcome a conversation. You can reach me directly at jkelly@forrester.com Thanks again, Julie Kelly Dir - Talent Acquisition