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      Ricerche correlate: Recensioni su Forrester | Offerte di lavoro di Forrester | Stipendi di Forrester | Benefit di Forrester
      Colloqui di ForresterColloqui per Customer Success Manager presso ForresterColloquio di Forrester


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      Colloquio per Customer Success Manager

      31 ago 2018
      Candidato anonimo a colloquio
      Londra, Inghilterra
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Forrester (Londra, Inghilterra) nel mese di lug 2018

      Colloquio

      The interview process was made of four stages. I took part in three of them. Interview with HR went well, classic questions about experience, skills and expectations. This phone interview was followed by another phone interview with the Manager of the team. It also went well, the interviewer was nice and I felt at ease. Questions were traditional, included my experience, skills and I had the opportunity to know more about the internal organisation. A week after, on-site interview with three interviewers was arranged. It was not a panel interview; I spoke with every manager separately. At this stage, the questions were more specific and related to typical scenarios, such as communication with customers and hierarchy, understanding of the role and description of my current role. First and last interviewers were polite and, despite the fact it was clear from the beginning I was not the type of profile they were looking for, I felt at ease. The second interviewer was arrogant and dismissive. She presented herself as someone that does not have time to resolve other people's problems. Is it something to say during an interview? I did not feel I would have wanted to work with her anyway. After the interview I did not receive any feedback for two weeks, despite I sent a polite email after one. Feedback was the shocking part of the process: HR copied and pasted a part of the sentence they received as from the managers (How do I know? Syntax was not correct and the first part of the sentence did not match the second one) and they informed me, with slightly nicer words but not so nice, that they did not think I was clever enough to work for Forrester. Funny enough, this information was delivered with an incorrect sentence!

      Domande di colloquio [1]

      Domanda 1

      Our customer are often high in the hierarchy of their company - how do you feel about having to talk to these type of customers? How do you communicate with the high hierarchy of your current company?
      Rispondi alla domanda

      Altre recensioni di colloqui per Customer Success Manager presso Forrester

      Colloquio per Customer Success Manager

      21 ott 2025
      Candidato anonimo a colloquio
      Cambridge, MA
      Nessuna offerta
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 5 settimane. Ho sostenuto un colloquio presso Forrester (Cambridge, MA) nel mese di giu 2025

      Colloquio

      Interview process was really long, took over a month, had 5 rounds which included a 1 hour presentation. The final round which is typically 2-3 candidates max, had 6 candidates. Feedback was super vague.

      Domande di colloquio [1]

      Domanda 1

      They asked me to perform a QBR presentation with 4 managers.
      Rispondi alla domanda

      Colloquio per Customer Success Manager

      1 apr 2025
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Forrester nel mese di apr 2025

      Colloquio

      The job description for this role stated $73k-$120k - quite the range. On my initial phone screen, the recruiter said it was a firm $73,000 with no flexibility. I'd be taking a step backwards even at $120k. Complete waste of a candidates time.

      Domande di colloquio [1]

      Domanda 1

      What are you targeting for your compensation?
      1 risposta

      Colloquio per Customer Success Manager

      14 mag 2024
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Forrester nel mese di apr 2024

      Colloquio

      submitting cv, introductory call, followed by an interview with the manager, and then a case study. The day before the first interview, the interview invite was postponed to the following day without the interviewer informing me, which was not the best since an email could have been nice. I was rejected after the introductory which only lasted 15-minutes and I got asked only three questions (tell me about your experience, salary expectations, and visa sponsorship for the UK). Working for their direct competitors, Rejection at this stage (e.g., only after a 15-minutes conversation) was unexpected I thought that my skills would align quite well with the job requirements. Hence, I politely replied to the rejection email asking for feedback, but I never got a reply from them....

      Domande di colloquio [1]

      Domanda 1

      Tell me about yourself, salary expectations, whether or not I need a visa
      Rispondi alla domanda