Ho presentato la mia candidatura online. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso Fota Island Resort (Cork) nel mese di feb 2019
Colloquio
Sat down in a comfortable meeting room and greeted nicely by the head of HR and the Head of F&B. Asked a few simple questions about myself and asked a few situational questions such as what my response would be to difficult customers and other such things. Asked for my availability as well due to the fact of being a student.
Domande di colloquio [1]
Domanda 1
What to do in the event of an unhappy, irritated customer