The only way to apply for a job at Sitel is through their website. The application itself is a tad long-winded and asks a lot of questions. Expect to spend 20-30 minutes on the application itself. After I finished my app. they contacted me about 5 days after I applied and set up an interview about 3 days later. (They called me) The interview process is about 3 hours long and encompasses a tour of the site, a few personality and skills tests in one of their computer training rooms (They ask questions like if you party a lot and there is a type speed test which you need to score at least 29 words per minute), and a face to face interview in-which they asked me about previous job experiences, why I wanted to apply, and a on-the-spot sales pitch where I had to pretend to sell them a monitor that was on the desk. They will tell you if you got the job during the same day. If you get a slip from them telling you to go get drug-tested you have gotten the job. If you didn't get anything and they tell you they'll call you then you didn't get the job. (At least the ten people I know who were told that didnt get the job.) Other than that you go to get drug tested and then they'll start doing paid-training with you about a week or two later :)

I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.