Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Foundever
Colloquio
Submit online application, if you are selected, they will call you to conduct a phone interview (they will ask you basic questions like your availability, why you applied for the position, are you interested in a full time or part time position etc.), if you are selected, they will call you for a face to face interview where they will have a basic coversation with you (i.e. ask a few questions that shows that you have some basic understanding of customer service). After that, they will ask you to take a quick 'writing test' on desktop. If you are selected, you will be asked to start a paid training. Once you graduate from the training, you will start the job
Domande di colloquio [1]
Domanda 1
Describe a customer service situation where you faced some challenge and how did you overcome that?
Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso Foundever (Belgrade)
Colloquio
I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.
Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Foundever (Indianapolis, IN) nel mese di mar 2026
Colloquio
Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled.
Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show.
I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.