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      Foundever

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      Ricerche correlate: Recensioni su Foundever | Offerte di lavoro di Foundever | Stipendi di Foundever | Benefit di Foundever
      Colloqui di FoundeverColloqui per Customer Service Representative presso FoundeverColloquio di Foundever


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      Colloquio per Customer Service Representative

      8 ago 2014
      Dipendente anonimo
      Offerta accettata
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Foundever nel mese di ago 2014

      Colloquio

      The application process is a bit lengthy. After filling out basic information, there are different scenarios dealing with the customer that you have to listen to and decide what the best solution would be. There is also an optional section for those interested in tech support. That section deals with mostly order and sequence. Then, there is a typing test at the end. After the test, there is a number that we must call for a 4 question voice audition. After completing everything, I received an e-mail about two days later asking what day I'd like to schedule the interview. I could choose one of three dates given and the time as well. I was given a confirmation through my e-mail the same day. They also sent me a reminder text message the day of the interview. The interview lasted about 25 minutes. I was told I got the job as soon as the interview was over. Afterwards, I had to go to a computer and fill out ANOTHER application about previous jobs, etc. I also had to accept the offer online and fill out consent forms and such. It took forever. Once that was done, I was handed a paper and was told that I had 48 hours to go to the hospital and have my drug test taken. Once the drug test and background check are cleared, I'm all set. I was told the job would start in two weeks, but they would e-mail me with all the details.

      Domande di colloquio [1]

      Domanda 1

      1. Tell me about a time you were upset on a job and why. 2. Tell me about a time something happened out of your control that upset a customer and how you handled the situation. 3. Do you believe it is important to come to work on time and why? 4. Would you rather have a job that pays $11.00 an hour without benefits or a job with less pay but with incentives and why? 5. Tell me your level of experience with the computer (beginner, intermediate, or expert) and why you chose that answer, and name some computer programs that you have used. 6. Tell me a time you had to be persuasive on a job. 7. Tell me a time you broke company policy and why. 8. How many days of work did you miss on your last job? 9. Tell me a time when you were given specific instructions about something, and what was the hardest part about following those instructions? 10. Tell me about a time you had to listen very carefully to someone, and how did you make sure you understood exactly what they were saying? 11. Tell me about a time you had to make an immediate decision, and what was the outcome? **There was nothing out of the ordinary.
      Rispondi alla domanda
      6

      Altre recensioni di colloqui per Customer Service Representative presso Foundever

      Colloquio per Customer Service Representative (CSR)

      30 mar 2026
      Dipendente anonimo
      Belgrade
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso Foundever (Belgrade)

      Colloquio

      I’ve applied through a referral. The initial contact was a phone call where they asked to me introduce myself in English. They’ve organized an interview after that and I was invited. After that was a test task to respond to a few emails for customers.

      Domande di colloquio [1]

      Domanda 1

      Role play, CSR and a client.
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      19 mar 2026
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso Foundever

      Colloquio

      Once you apply and your resume meets the requirements, then they give you an invitation. Most time, they might change the resumption date. Once they have a company to service, then they book you for training. If you are able to get through training, then you start the shift.

      Domande di colloquio [1]

      Domanda 1

      What is my customer service experience
      Rispondi alla domanda

      Colloquio per Customer Service Representatives

      9 mar 2026
      Candidato anonimo a colloquio
      Indianapolis, IN
      Nessuna offerta
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Foundever (Indianapolis, IN) nel mese di mar 2026

      Colloquio

      Posting this for awareness and to see if this is typical of the company. I took the time to complete all the pre-interview assessments, etc. I have been stood up twice for a phone interview. After hearing back to schedule and interview initially, I did so. I waited the entire time for the scheduled interview and this time I did get an e-mail two minutes before the interview would have ended letting me know that the itnerviewer was experiencing internet issues. As advised, I rescheduled. Fast forward to the rescheduled interview. An hour before it, I received an e-mail regarding a test of my internet speed. Completed quickly, test passed and e-mailed right back. It is now an hour after the interview was scheduled to begin, as of yet, I have received no call, no text, or e-mail yet regarding why the interviewer was a no-show. I truly think my skills and experience would be a great match with the company but if this is how my time is valued, I will look elsewhere. Apologies for the long review but definitely wanted to make job seekers aware.