Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso Four Seasons
Colloquio
There were three different interviews, one with HR, one with the department manager, and the last one with the hotel manager. Each interview lasted about 30-45minutes.
Domande di colloquio [1]
Domanda 1
What would you do in the situation where a guest was very upset and demanded to speak to a manager, however, one was not available at that moment?
Ho sostenuto un colloquio presso Four Seasons (Westlake Village, Los Angeles, CA)
Colloquio
It's a 4 time interview process being interviewed by multiple departments 4 different times meeting with HR then the head of department waiting for a call back for the next interviews
Domande di colloquio [1]
Domanda 1
What is a situation you had with a disgruntled guest and what did you do to fix it?
Ho presentato la mia candidatura tramite un'altra fonte. Ho sostenuto un colloquio presso Four Seasons (Taormina) nel mese di gen 2024
Colloquio
Quattro step per superare la selezione, primo e secondo molto tecnici, in particolare domande sulla propria formazione e esperienze precedenti, mentre gli ultimi due conoscitivi e più descrittivi sulla struttura.
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Four Seasons nel mese di mag 2023
Colloquio
I had to go through four interviews. I interviewed with different head managers from different departments. They asked a lot of theoretical questions about dealing with difficult customers. They are really looking for people who can think into the future a lot.
Domande di colloquio [1]
Domanda 1
How do you keep organized? How do deal with irate guests?