Thank you for taking the time to share your feedback with us. We agree, our recruiters are very friendly and supportive employees, thank you for those kind words. That is the heart of the Fraser culture. Our Human Resources team in located on our corporate Richfield campus and has direct involvement with their respective divisions and teams. Our Talent Acquisition team consists of HR Business Partners who support both the recruitment and employee population of the divisions they serve. We encourage ongoing support and two-way dialogue with all of our divisions. We appreciate you sharing the perception that our staff did not seem knowledgeable (or confident) about the role(s) you were discussing. We always take the information provided in these reviews and discuss ways to provide the best service possible to our candidates and employees. Thanks again.