There was first a phone interview with a representative from Kroger. The questions were basic and to determine basic fit. The next step was an in person interview with the assistant store manager.

Initial phone interview took about 15 minutes. Was asked for a brief history of my work experience, as well as relevant questions about customer service skills/hypothetical scenarios relating to customer interactions. Second interview was in person with representative from HR department. Here I answered more in depth questions about my work history and met with the supervisor of the department I was applying for (fuel center). After meeting with department supervisor, I was immediately given the offer of employment.