Recruitment process was very unorganized. They had gotten my resume out of a resume book, and then emailed me, asking me in all red, bold letters to REPLY TO TODAY if you are interested. Then, in order to phone interview, filling out a paper application and then faxing it was required, there was no online application. Once I reached second round, my travel arrangements were made the business day before I had to depart for their headquarters in DC. They didn't even give me information about which hotel I would be staying in until I was at the airport. From asking around, I was not alone in this experience. This cast them in a negative light right from the beginning. Once I got there things were a bit better coordinated. People were very nice, and the interviews were pretty easy. However, presenting for an hour about mortgages to IT recruits at 8:00 am probably isn't recommendable.