Great interview process. Recruiter was very informative and had 3 interviews (2 with the same person and the third with a panel) that asked a good amount of costumer service and coaching style questions.

The company led me on for several months, which was frustrating. When browsing the reviews, I was apprehensive about accepting a role. However, after numerous interviews, I thought it prudent to be patient. In March 2023, I received a verbal offer accompanied by an email. They assured me of an imminent onboarding process, just as soon as they had enough trainers. Yet, after six months and prolonged silence, I reached out for confirmation on the validity of my offer. Instead of a direct response, they scheduled an HR meeting, informing me of a new hiring procedure. This was after I had already gone through six interviews and had an offer, complete with package details, emailed to me. While I can’t comment on their work environment since I never officially joined, their communication left much to be desired. It remains unclear why they extended a verbal offer without following through. I wish the company well but recommend improved communication and transparency. Throughout my nine-month application process, I interacted with three different hiring managers.