I applied online and had an email the next morning to schedule a phone interview. The phone interview consisted of a woman talking to me about the three available positions and which I would like more and all their details. Then she asked me a little about my past employers and why I was no longer with each one. At the end we scheduled a day for me to come in and go through their testing process. I had gone through this process two years earlier and failed the initial computer test due to time limit. The testing at Fredericksburg Geico was done on a computer. It began with a series of personality questions. Then an insurance office simulation test which was like a multi tasking game alternating between listening to calls/ reading emails, recording as much information as possible and a speed typing test. The directions explain that this simulation is intended to go fast and no one is expected to finish everything. I was nervous at first but once it started I enjoyed the challenge and had fun. After the computer testing finished I watched a video about Geico employment and opportunities. Then sat in the waiting room for almost an hour since most people were on lunch breaks (don't schedule testing around lunch time). I was called in to do a 1:1 interview. Basic questions about past employers and my interest in Geico, where else I had applied. Then I was taken to a small room with a phone and packet of information. I had twenty minutes to study and the phone simulation began. My interviewer called three different times pretending to be customers of the company described in the packet with concerns or complaints and my role was to talk them through any problems and explain any additional offers they might be interested in. This was the test I had been most nervous about but I was surprised at how smoothly it went. To prepare I had highlighted what I thought were important phrases and sales strategy in the packet. After the first two calls were easy customers I knew the third would be the difficult customer described in the packet and had a minute to prepare before it began. At the end of each call the interviewer would call (as herself) and ask how I felt I did or what I'd do different. After the third call and review call she came back to walk me out and said I'd hear back by the end of the week. All in all the whole process was not as bad as I had originally thought. It was challenging but not terrifying like I'd heard from others who went through it or work there. I also had a connection with one of the managers whose relative had encouraged me to apply and offered many times to put in a good word as soon as I made it through testing. Unfortunately this did not get me a position at Geico. I received the rejection email Friday afternoon after four pm. I'm not sure if I'll reapply after the six month waiting period but I will say that Geico sounds like a great career opportunity and I know a lot of people happily employed there and only one who didn't like their job. Hope this helps someone else.

There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.