The process was drawn out. There was a personality test completed with the application. From there, a skills/iq test. Then I was scheduled for a phone interview that lasted 30 minutes. Then another phone interview that lasted about an hour. The interview had me on speaker phone which indicated there were listeners. I was invited to take another test which was a role play and told that a may be asked to stay for an interview. The role play was easy and complex at the same time. I was in a room by myself and had visitors and calls to my personal phone BUT there was someone in a room attached to mine with a narrow opening listening to everything. At the end, the guy came in and rushed me out. He informed me it was a tiered process and that I would hear something the next day after they scored my test. I knew I was not selected at that time because they didn’t ask me to stay for the interview. Without any training on the matter and clear instructions on how to handle the curve balls they throw at you, the role play portion is not that smart and a complete waste of time and energy for candidates. And the lurkers in the other room don’t help your nerves!!! The next day received an email to apply again in twelve months. Not worth it at all!