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      GEICO

      Azienda coinvolta

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      Ricerche correlate: Recensioni su GEICO | Offerte di lavoro di GEICO | Stipendi di GEICO | Benefit di GEICO
      Colloqui di GEICOColloqui per Claims Service Representative presso GEICOColloquio di GEICO


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      Colloquio per Claims Service Representative

      27 lug 2021
      Dipendente anonimo
      Macon, GA
      Offerta accettata
      Esperienza neutra
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso GEICO (Macon, GA) nel mese di apr 2020

      Colloquio

      Pre pandemic: After you apply online, you will receive a phone call that serves as a basic interview of questions about your previous work history, if you can work the needed schedule and start date for training, etc. You are set with a day to go in for the main interview. The main interview is truly a long and tedious process in my opinion. They test your typing speed and multitasking abilities with a computer simulation and mock phone calls. There are the more in-depth interview questions. Once you pass those questions, you listen to recorded calls and are asked about them, and whether you are still interested in the position. Then you are taken to a nurse who will clip your hair for drug testing and fill out some additional new hire paperwork.

      Domande di colloquio [1]

      Domanda 1

      Have you ever set a goal? How did you accomplish it? What would you do if you couldn't accomplish the goal?
      Rispondi alla domanda

      Altre recensioni di colloqui per Claims Service Representative presso GEICO

      Colloquio per Claims Service Representative

      15 mag 2025
      Candidato anonimo a colloquio
      Houston, TX
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso GEICO (Houston, TX) nel mese di mag 2025

      Colloquio

      It took 1 month all together from 4/16/25 to 5/13/25. Pretty lengthy process. Step 1: 30 min behavioral-situational based assessment. The type of assessment they had me take really didn't have much to do with the actual role which was a tad bit frustrating. Step 2: 30 minute interview. Be prepared to know your job history. The recruiter began by discussing the role, training expectations and she asked some behavioral questions. There are 2 role play scenarios. I know I did well in the interview, I was told by the recruiter she would endorse me to the hiring manager however on 5/13/25, I received a rejection letter 2 weeks after the interview (after being told it would take only 1-3 business days to hear back) which is disappointing considering I was qualified and I interviewed well.

      Domande di colloquio [6]

      Domanda 1

      Discussed work history....Why did you leave your previous role? Describe your day-to-day tasks? What is your level of interest in this role?
      1 risposta

      Domanda 2

      Tell me about a time you received constructive criticism from your supervisor. What did he/she say and how did you respond to the feedback?
      1 risposta

      Domanda 3

      Scenario- As a metric/goal, you've had 8 out of 10 calls error free and the goal is to have 9 out of 10 calls error free. How would react to that situation?
      1 risposta

      Domanda 4

      How would you react to taking back to back calls? How often do you deal with unpleasant customers?
      1 risposta

      Domanda 5

      1st role play scenario- customer is upset because their claim was delayed by a month. customer has been calling to check status of claim for a week. 2nd role play scenario- this was one was kind of unclear but it was something about an offer for Geico Express Services for a customer to get quotes for repairs, repairs done and a rental car in an all-in-one location, how would you communicate this offer availability to the customer?
      1 risposta

      Domanda 6

      Tell me a time you had to persuade someone at work. Describe the situation, approach and outcome.
      Rispondi alla domanda
      1

      Colloquio per Claims Service Representative

      11 giu 2022
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso GEICO

      Colloquio

      The interview process was extensive to the point of being ludicrous for what the role entails. Thankfully I did not move forward with this position and am now making about TWICE the annual salary I would have made at Geico for a far less stressful job. The most laughable thing about Geico is that they want you to have a bachelor's degree to earn the salary of a middle school dropout. Love yourself. Do not use your 4 year college education to make 22 dollars an hour. I have an associates and am doing far better. Also, hair follicle tests prior to employment? That's a bit much. What a ridiculously demanding company for a pittance of a salary. I strongly feel that this is where lost people go when they don't know what to do with themselves. Again. You can do better.

      Domande di colloquio [1]

      Domanda 1

      I don't recall specific questions, but I do recall a ridiculously long "mock work" assessment over video chat with some recruiter watching my every move in silence. If this is how they expect people to excel, their work environment must be incredibly toxic.
      Rispondi alla domanda
      2

      Colloquio per Claims Service Representative

      21 mag 2022
      Candidato anonimo a colloquio
      Seattle, WA
      Nessuna offerta
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso GEICO (Seattle, WA) nel mese di mag 2022

      Colloquio

      Employer sent me an email requesting me to answer a WOPT. Then another email to do a situational judgment test online - easy. Then another email requesting a phone interview - 20-60mins.

      Domande di colloquio [1]

      Domanda 1

      Interview was divided into several parts... situational if i could work weekends and holidays...
      Rispondi alla domanda

      Le migliori aziende per "stipendio e benefit" vicino a te

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