It was pretty easy. They just asked me a bunch of questions about my past experience that jobs with customer service. I thought I would get the job but never ended up getting the job. I used to be a hairstylist and was hoping to get a career change into insurance but was told I wasn't a fit.

There was a typing test to determine wpm, then I had a sales roll play call, and finally an interview with a hiring manager. Once I finished with the hiring manger, they took me to the sales floor to talk to a supervisor.

Fairly easy, was offered the position on the spot and really enjoyed the interview process with my recruiter, they involve role playing questions as well as your standard behavioral questions