It went quickly, I like that. The day I applied, I received an email, and the next day a phone interview, very brief. Basically explaining the travel and training, the physical limitations, salary, etc. The HR gal, Lauren, was outstanding. She was on top of everything right away, as if I was the only person she was reaching out to. Really great! She addressed questions that I had and kept me informed throughout the initial "get it rolling" process. I really like that. She also returned my email when I asked why I wasn't offered the job, it was due to poor performance on the role play assessment. Glad she got back to me as it was wearing me down trying to figure out why I, who in my honest opinion, think is Awesome! did not receive the best actor Oscar for best performance in a simulated office improv performance! Jeesh, I let everyone in my hometown of "Baxter" down...but hey, there's always next year! I had a local interview within the week. I really enjoyed the interview and I know it went well, I really do think I would be a superstar in this career. I know I am suited for this job, for sure... I wish I had found this forum prior to the role play assessment as that was an unexpected piece that you can't really prepare for, role play assessment. takes about 2 hours. There is where I let reservations get the better of me. I was not reacting like I actually would.... I was acting like people I have spoken to in customer service, saying things like, "we here at occidental appreciate your dedication and professionalism, so that is why I already worked up this estimate at the maximum allowable under our guidelines." I was thinking, " I am brilliant!" Nope,.. Not brilliant... The guy(a fake repair shop rep) yelled at me and said I was obviously new, and needed to understand the way things work and looked at me with mean stink eye. I froze, maybe even stuttered a bit..it's hard enough when you have to calm an actual customer, but the fake customer(Supervisor) who has your very future locked up behind those steely eyes...this guy was good. .I felt a loss for words. I never have not been able to bullsnot my way through a customer's issues...I feel I left that customer feeling less than satisfied..I had other dialogues that raced through my head as soon as I left there. Of course, Woulda, shoulda, coulda....argh! .There was 4 paper clips and one red paper clip, I actually obsessed about that for a second, surely, if I utilize these clips properly...Oh such brilliant use of the clips! Look at the chosen highlighted sections! Here's your adjuster! look no further folks! When do I start?I guess I will never know about that... It was fun, but it is not easy. They take their interviewing process to new heights. It is a fun experience, but get ready to be overwhelmed, yelled at and threatened for an hour or so. These guys are great actors, though. I think that part of their job would be super fun! I would like another shot at the role play, and can reapply in a year. I'll be practicing, and preparing. Geico, I will prove myself, oh yes, I will! Thanks for reading this, Hope it helps. Good luck future adjusters!