Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso GEICO (Woodbury, NY) nel mese di ott 2015
Colloquio
You have to do a phone interview which is pretty easy, You're then scheduled for a test which consists of a computer based mock call center followed by a typing test. If pass you then get set up for 1 on 1 interview with a recruiter. If selected you then have to do a 1 hour test which you are placed in a room with a telephone and have to learn in 20 minutes about a mock company and their policies and procedures and services and take 3 calls from a recruiter who will call on the phone asking you to resolve their inquires/complaints that step can be nerve racking be prepared to be pushed. If passed you are then taken to the call center with a HR Manager then placed with a rep to listen in on calls for about 30 minutes which you have to complete a worksheet with about 10 questions about the call center experience. From their you meet back with the HR Manager submit your work sheet and be interviewed again by the HR Manager and given a job offer or not.
Domande di colloquio [1]
Domanda 1
Why Geico?
What's your biggest flaw?
How you dealt with constructive criticism?
Have you ever have to meet any goals?
Have you ever have performance reviews?
Ho sostenuto un colloquio presso GEICO (Virginia Beach, VA)
Colloquio
There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.
Ho presentato la mia candidatura tramite un'altra fonte. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso GEICO
Colloquio
Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso GEICO (Tampa, FL)
Colloquio
It was a weird process, first it was on zoom and my interviewer told me to turn off my camera because of the bandwidth issues. Then she asked three questions and provided me the job description and the hours. She then asked me if I was looking for other work and If I was currently working. I did tell her that I am currently working and she told me that I have enough time to provide my current job a two weeks notice. After the interview she told me that she was going to endorse my application for review. Then she sent me another email saying that “Your recruiter will be in touch with you for next steps”. Then in the middle of night not even 24 hrs, I get a generic email saying that I was passed on. I wanted to find out why did I get an email saying that a recruiter was going to contact me, then I passed on from someone else. This was a customer service position and during the interview she told me that I have a lot of experience. I just didn’t like during that interview I was given false hope. I would not recommend applying to this company.
Domande di colloquio [1]
Domanda 1
1. Tell me a time when you had to deal with a customer and provided empathy?