Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Geek Squad nel mese di mag 2014
Colloquio
Phone interview: Basic description of the position and basic questions about any past customer service experience.
Supervisor interview: Basic questions about your past experience in customer service positions and how you would handle different situations you might find yourself in when talking to a client. Nothing too difficult.
General Manager interview: The last interview was with the DM of the store. Pretty much the same questions you were asked when talking to the supervisor. They will also go over the pay with you. No negotiation. The GM would not budge on the hourly starting pay.
Domande di colloquio [1]
Domanda 1
What would you do if a client came in and said that their computer randomly stopped turning on.
Ho sostenuto un colloquio presso Geek Squad (Saint Louis, MO)
Colloquio
Overall a pleasant experience. Questions were not difficult to answer. Mostly how one would handle different situations and your past experience. The interview did not take a long time and wait time for a response was reasonable.
Domande di colloquio [1]
Domanda 1
Name a time where you had a customer with an attitude and how did you resolve it?
Ho sostenuto un colloquio presso Geek Squad (Fullerton, CA)
Colloquio
Very laid back, what do I do for fun, have you worked with customers before, what was my availability like? Have you worked with windows computers before. The manager was nice, has been there for a while.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Geek Squad (Dallas, TX) nel mese di lug 2022
Colloquio
Interview was fairly easy. Most of it was behavioral questions. Usually a 2-interview process. They may ask you limited technology questions but nothing more than consumer-level knowledge as a consultant.
Domande di colloquio [1]
Domanda 1
"What would you couldn't speak the same language as the customer", "What is your favorite piece of technology and why", "What would you do if you had a task that was supposed to be done and your shift was already ending"
