Ho presentato la mia candidatura tramite un'altra fonte. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Geek Squad (Baltimore, MD) nel mese di mag 2014
Colloquio
I submitted my application, and got a call to set up an interview. I spoke with two Deputies of Covert Ops at once. One was there to take notes, and another was asking questions. After every answer I gave, the main Deputy said "very cool", or "awesome".
Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Geek Squad (Halifax, NS)
Colloquio
I submitted my resume and a week or so later I was e-mailed to setup up an interview time via Skype.
We agreed upon a time and I was giving a user name to add to my Skype for said interview.
I logged into Skype and messaged the interviewer at the time schedule and they were unresponsive. So after a half hour of waiting around I e-mailed them and said I wouldn't be continuing on with the interview.
They talked me into completing the interview that day and I completed a mock chat (assisting a customer with a non-functioning printer) and answered some questions.
Domande di colloquio [1]
Domanda 1
Talk about a memorable time that you assisted a customer and why do you remember it?
What is good customer service to you?
Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Geek Squad (Toronto, ON) nel mese di gen 2014
Colloquio
1 phone interview, 1 chat interview, 1 final interview with the manager of online support. Basic questions around what is your home office like. They need to assess that it is private. You will be asked a few technical questions and to explain what great customer service looks like. Managers do their own hiring so interviews are fairly quick. Your personality is being tested.
