Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Genentech (South San Francisco, CA) nel mese di set 2014
Colloquio
Interview consisted of situational based questions. Tell me about a time that X happened to you. How did you resolve the issue? What was the result from your actions? Interviewers are friendly and the process felt great.
Domande di colloquio [1]
Domanda 1
Tell me about a time that you had to deal with an angry customer.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Genentech
Colloquio
There are usually two rounds with different set of managers. Sometimes they will bring in a full time employee in the panel too. Usually there’s around five questions surrounding the competencies. From my experience with multiple interviews, they really want you to focus on what you did, your behavior, or thought process in achieving your results.
Domande di colloquio [1]
Domanda 1
Name a time where you had a difficult customer. What was the results?
Not a great atmosphere when your a temporary worker. Almost all the benefits and fun perks go to full time employees. They treat you very differently if you are a temp.
Domande di colloquio [1]
Domanda 1
What would you do in a difficult situation related to customer service
First part of the interview process is recording yourself answering some questions and scenarios. The recording lets you choose when to start. You won't be able to go back and change what you say.
Domande di colloquio [1]
Domanda 1
What would you do in this situation (changes) and why are you qualified?
