Passa al contenutoPassa al piè di pagina
  • Lavori
  • Aziende
  • Stipendi
  • Per le aziende

      Migliora la tua carriera

      Scopri le tue potenzialità di guadagno, trova lavori da sogno e condividi approfondimenti su lavoro e vita privata in forma anonima.

      employer cover photo
      employer logo
      employer logo

      GetYourGuide

      Azienda coinvolta

      Circa
      Recensioni
      Stipendi e benefit
      Lavori
      Colloqui
      Colloqui
      Ricerche correlate: Recensioni su GetYourGuide | Offerte di lavoro di GetYourGuide | Stipendi di GetYourGuide | Benefit di GetYourGuide
      Colloqui di GetYourGuideColloqui per Customer Service Team Leader presso GetYourGuideColloquio di GetYourGuide


      Glassdoor

      • Chi siamo
      • Contattaci

      Aziende

      • Account Business gratuito
      • Spazio per le aziende
      • Blog per le aziende

      Informazioni

      • Aiuto
      • Linee guida
      • Condizioni d'uso
      • Privacy e scelte pubblicitarie
      • Non vendere né condividere le mie informazioni
      • Strumento per l'accettazione dei cookie

      Lavora con noi

      • Inserzionisti
      • Carriere
      Scarica l'app

      • Cerca:
      • Aziende
      • Lavori
      • Località

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" e il relativo logo sono marchi registrati di Glassdoor LLC.

      Aziende seguite

      Non lasciarti sfuggire opportunità e informazioni privilegiate seguendo le aziende dove vorresti lavorare.

      Ricerche di lavoro

      Ricevi suggerimenti e aggiornamenti personalizzati avviando le tue ricerche.

      Colloquio per Customer Service Team Leader

      13 lug 2017
      Dipendente anonimo
      Berlino

      Altre recensioni di colloqui per Customer Service Team Leader presso GetYourGuide

      Colloquio per Customer Service Team Lead

      3 ott 2017
      Candidato anonimo a colloquio
      Berlino
      Nessuna offerta
      Offerta accettata
      Esperienza neutra
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura di persona. Ho sostenuto un colloquio presso GetYourGuide (Berlino)

      Colloquio

      The interview process takes too long in my opinion. Too many interviews and on one day you have an Interview with the Head of CS and a current Team Leader for 1 hour and immediately after a Culture Fit interview of 30 minutes.

      Domande di colloquio [1]

      Domanda 1

      Tell me about your biggest failure or mistake in the past.
      Rispondi alla domanda
      avatar
      Risposta di GetYourGuide
      8y
      Thank you for your review. We are sorry to hear that you felt our interview process took too long. We really value your feedback and will take your comments on board.
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura di persona. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso GetYourGuide (Berlino) nel mese di giu 2017

      Colloquio

      I was to have a presentation with the Department Head and a Team Lead, as a first phase. After this I was to have an interview with HR, as well as with the incoming Department Head. I was scheduled for a day that I was on Holidays. After HR realised this we had a brief conversation via our company chat tool, before I went home to pack. I never received a formal invite to the interview, as is the common practice so that it appears in your calendar. There was a miscommunication on which week, and I missed my video interview. I was not permitted to reschedule, even after the first one had gone very well. I was told by colleagues that HR doesn't take kindly to complaints, and often screws up scheduling. Very dissapointing.

      Domande di colloquio [3]

      Domanda 1

      What is your idea of an "excellent" leader?
      Rispondi alla domanda

      Domanda 2

      Would you terminate someone who was sick an excessive amount of days?
      Rispondi alla domanda

      Domanda 3

      How would you handle if you had to terminate an employee popular amongst his/her colleagues?
      Rispondi alla domanda
      1
      avatar
      Risposta di GetYourGuide
      8y
      Hi, Thank you for your review. We are sorry to hear you feel that you had a negative experience with our recruiting process. Our coordination team always try to work around the candidate's schedule and accommodate their needs as closely as possible. For example, we never schedule an interview on the recruiting calendar without first receiving confirmation from the candidate. We also follow up at least twice with candidates when we are waiting for interview confirmation. Following this structured process allows us to be thorough and to ensure that there is no miscommunication or errors. Thanks again for your review, we will take your feedback into consideration and wish you all the best in your future career. Kind Regards, GetYourGuide.

      Colloquio per Customer Service Team Lead

      18 lug 2017
      Dipendente anonimo
      Berlino
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso GetYourGuide (Berlino) nel mese di giu 2017

      Colloquio

      Step 1: One call with a HR representative Step 2: One sided video interview on Spark Hire Step 3: Face to face interview with the Hiring Manager & one peer Step 4: Cultural Fit interview with a HR representative & a manager from an other department

      Domande di colloquio [1]

      Domanda 1

      How do you manage change? How do you manage conflict within your team? What are the biggest challenges (and/or failures) you've experienced?
      Rispondi alla domanda