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      Colloqui di GlassdoorColloqui per Senior Customer Success Specialist presso GlassdoorColloquio di Glassdoor


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      Colloquio per Senior Customer Success Specialist

      20 dic 2019
      Dipendente anonimo
      Mill Valley, CA

      Altre recensioni di colloqui per Senior Customer Success Specialist presso Glassdoor

      Colloquio per Senior Customer Success Specialist

      28 gen 2020
      Dipendente anonimo
      Chicago, IL
      Offerta accettata
      Esperienza positiva
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 5 settimane. Ho sostenuto un colloquio presso Glassdoor (Mill Valley, CA) nel mese di dic 2019

      Colloquio

      After applying online, I was contacted via email by Mark (recruiter) to set up an initial phone interview with him. He was very upfront when we spoke in saying that they had already closed a candidate for the role but really liked my background and had another similar position available that he thought I would be good for and I agreed. It was nice to know that they really took the time to see if and where I could be a good fit. After that I had a 1:1 phone interview with a lead on the team, then some homework, then an onsite that included three back to back 30 minute interviews including a presentation. When I arrived onsite, Andrea was super great in greeting me, showing me around and making me feel very welcome. She helped me set up for the video conference and I felt well prepared. What was also helpful is that Mark stayed in communication with me even when there was no update and on the day of my onsite, he sent me an encouraging email wishing me luck! This was above and beyond! The experience was great and made accepting the offer that much easier when it came. A++

      Domande di colloquio [1]

      Domanda 1

      How would you approach a client situation where you made a mistake? How would you approach a client situation where the client made a mistake? A client's jobs are down, how do you tell them? What solutions do you offer?
      Rispondi alla domanda
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Glassdoor (Chicago, IL) nel mese di gen 2020

      Colloquio

      I was contacted by a recruiter the day after I applied to the role to schedule a phone call. I interviewed with the recruiter that week. Next I interviewed with the hiring manager for the role. I was then invited to visit the office to give a presentation in front of a panel of managers and interview with some of the people on the team.

      Domande di colloquio [1]

      Domanda 1

      Why Glassdoor?
      Rispondi alla domanda