I interviewed for the role of Senior Director, Customer Support at Gong and I was fortunate to have Austin King as the Recruiter. Austin is probably one of (if not) the best Recruiter I have had the privilege to work with. From the initial screening interview, Austin demonstrated a great knowledge about the role, the team and Gong as a company. He gave compelling answers to the question “why work at Gong?”, the culture of the company and what I would enjoy most about the company if I joined based on his own personal experience and more. Austin was extremely helpful from the onset. For a job at this level that involves many rounds of interviews, he scheduled every interview at my convenience even though one of the Executives was in Israel with a 7 hour time difference and made himself available if I had any questions about the interviewers, their roles while keeping me informed on next steps every time. Austin’s willingness to help candidates succeed is truly exceptional. As an example, when I had issues with my Zoom video during one of my interviews, he readily offered to help me test Zoom before the next interview. I can say without a doubt that Austin is a true professional and epitomizes the Gong value of “Customer Service” which he demonstrated at every juncture during the interview process.